EPC Customer Testimonials

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Company longevity is based on a solid foundation of satisfying customer experiences. Please read on to see how we’ve developed these outstanding relationships and know that we’re eager to eventually be able to include you in this listing of great solutions.

Global Financial Services Provider
“EPC offers proper disposal of desktop assets. During our due diligence, not only did EPC offer recovery services, they provided a purchase plan for assets still retaining value. They also have a facility that de-manufactures technology to component level for disposal, providing us with maximum assurance that goods were not sent overseas as complete units. Today, EPC provides us with data wipe and onsite destruction services for all our North American facilities.”

“EPC has saved our company untold dollars by providing onsite services such as inventory, drive wipe, removal, and the coordination or our re-usable assets being shipped to our refurbishment center. This has freed up our employee desktop services teams to provide technical support to our clients and eliminated the man hours need for the ITAD services. Their reporting is perfect and the all-inclusive client web interface is excellent. Additionally, the revenue returned on assets is above average compared with their competitors. EPC’s audit service goes the extra distance to identify items that we would have considered of no value.”

“EPC provides the full range of today’s IT recovery and disposal needs reliably, efficiently and cost effectively. They also provide one of the most needed services today in terms of data security. Their processes and procedures are second to none.”

Regional Financial Concern
“Our IT division needed a company that specialized in IT pick up and disposition that could provide timely services, accurate reporting and most of all the proper assurance that our equipment is being disposed of properly with respect to all environmental regulations while having a keen eye towards our information and data security concerns.”

“One of the primary reasons we were drawn to explore and ultimately utilize EPC is their ability to perform hard drive/disk and media destruction while physically on site at our data centers and technology hubs.”

“Since we began using EPC back some 5+ years ago we have been very pleased with not only the services they offer but the professionalism of their staff. One of the key items EPC has been able to provide that was secondary to our initial decision to bring them on board as a vendor partner is their reporting capabilities. With EPC we can go on line and view past disposal pick up specifics as well as any work currently scheduled. Perhaps most importantly, they also give us the ability to take their internal reporting tool and produce meaningful reports for particular locations, time frames, commodities — even down to the raw material level.”

“Our company is now able to accurately report on our internal “green” and sustainability initiatives.”
“We are able to keep the chain of custody in place where sensitive information and customer data is concerned limiting our exposure to potential data loss and information security leaks.”

“EPC is an outstanding organization with strong skill sets and core competencies relative to IT pick up and disposal. There are a lot of companies that offer these services. But from my experience there are none better than EPC in providing these services along with the assurance that your obsolete IT hardware is being handled appropriately.”

Global Fortune 200 IT Lease Provider
“We are responsible for the safe pack, wrap and outbound freight of thousands of IT assets annually, from several high visibility corporations. Our chosen service providers prior to EPC were having ongoing service failures which were no longer sustainable within our business relations and that of our client, and our lessors.”

“EPC is by far the premier provider in terms of the services they provide and representing my firm in the field and with our clients.”

“We have continued to service accounts that were in jeopardy until we introduced EPC years ago and they took over the required field services. Those relationships have now grown exponentially. We also brought EPC into even more of our business areas, such as surplus equipment buys and environmentally sound disposals of end-of-life equipment. With thousands of assets processed, they give us all the reporting and certifications we need and we are still in the plus column on remuneration vs. service fees.”

“I was lamenting the issues I had with another service provider and it was suggested I call EPC. We have since made them not only our primary, but our only service provider. At our request, EPC uses only their own full time employees – so we don’t have to worry about brokered services by others and the subsequent rate markups. They have a powerful geographical footprint to best service our needs and those of our clients.”

“EPC’s fee structure is simple and fair. They are fully certified and accredited for all ITAD related services – something everyone sourcing and ITAD service provider should scrutinize. I believe their on-site services, reporting and geographical footprint are second to none.”

Major B2B and Consumer Retailer
We needed a nationwide disposal solution that minimized the security and environmental risks associated with the disposition of leased and owned IT assets while maximizing our returns. Although our leasing agreement requires we return leased assets to EPC for disposal, we’re under no such obligation for our other equipment. However, based on the inefficiencies of using multiple disposal companies combined with their service, reliability and cost-benefit advantages, we decided to use EPC as our primary disposal company.”

“The benefits of working with EPC have been entirely positive. The locations we return equipment to are centrally located, saving us money on shipping. Flexibility is huge—they adjust to the many asset disposal needs of our firm quickly and flawlessly. Additionally, their website has a simple interface that allows us to capture and report assets returned back to the leasing company.”

“The customer service at EPC is also excellent. They are quick to respond, organized with their pickups and easy to work consignment deals with.”

“We trust EPC. They wipe all equipment for data security purposes and keep a truly Green initiative. They have always maximized our returns to get the best deal for our company.”

One of the Largest Healthcare Providers in the US
“We have used EPC for over ten years now. They give us confidence, peace of mind and a terrific time savings over others. They continue to provide a complete disposal process with returns, monetary honesty and friendly individuals taking care of my needs.”

A Global Geoscience Company
“With their on-site surveys, facility audits and effortless tracking of assets, EPC gave our Executive V.P. the confidence to choose them over all the others we had interviewed as part of our due diligence process. Now I no longer have to wait to get things approved for disposal. Once I say EPC is picking it up, I have no problem getting the required signatures from executive management. In addition, EPC provides extremely easy to use online tracking and reporting and great customer service.”

Nationwide Provider of Solutions to Financial Institutions
“Due to audit requirements, we have to have on-site destruction of media were we can provide proof of proper destruction. EPC is able to pull up to our site and destroy all the media we give them quickly and securely. The media never leaves our possession, we witness its shredding and we have supporting documentation that completely satisfies all the stringent audit requirements that our company must adhere to.”

“Because EPC has a presence in each market where we have a data center, we know what to expect regardless of location, with audit documentation that is consistent regardless of geography.”

“Personal service is a mainstay with EPC. I work with so many vendors where I really have to put a lot of effort into doing business with them. With EPC, there is a long and proven history of, ‘what do you need and when do you need it?’ They take over at that point and consistently make it happen. For me, the distinguishing characteristic of EPC and the reason we remain a loyal customer is their people and commitment to quality.”

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