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Why Is The “Right To Repair” So Important?

A few months back, many iPhone 6 users were faced with Apple shutting down their iPhones with one of their software updates. Those users had made repairs on their phones, without using an authorized repair shop. Apple’s decision caused a public outcry and eventually, they reverted these changes in their next version of iOS.

This is the same situation that happens whenever an owner of a John Deere tractor attempts to make repairs through someone who is not authorized. After fixes are made, they are still required to have a John Deere representative come out and authorize the repairs, which is another added on expense and time consumer. Many of these farmers are fighting this because it could slow down their work in the field.

If this is not something that Apple is allowed to get away with, why is John Deere getting away with it?

Whether you’re wanting to fix your iPhone or the John Deere tractor in your field, the “right to repair” is a vital factor to support your livelihood.  At least eight states have been considering laws to protect the user’s “right to repair”. This “right to repair” will cause the users to have the chance to get more life out of the device, instead of tempting the user to just toss the device into the trash. Big or small, electronic devices contribute to the 20 to 50 million metric tons of e-waste that we produce every year, worldwide. When a device is harder to repair, it is more likely to be tossed into a landfill, even if there are laws that attempt to prevent this.

E-waste is extremely dangerous if it ends up in landfills. Batteries can explode and cause fires and many chemicals can get into the ground water surrounding the landfills. Instead of keeping up the habit of running to the store to buy a new device every time something breaks, we should be taking the device to the repair shop to extend the life of the item. While we are fighting for the ability to access the information to fix our devices ourselves, there are still companies like EPC, Inc. that offers service and repairs on many of your electronic devices.

EPC will always attempt to repair first, using our award-winning service department.   But if the machine is truly end of life, EPC’s Electronic Recycling Center, de-manufactures and recycles your e-waste to reduce the amount that ends up in landfills. Most electronics are 100% recyclable and EPC follows the BAN e-Steward guidelines while recycling all raw materials. We also take data security very seriously and any data recycled devices is destroyed according to the NIST 800-88 Guidelines to ensure the privacy of our customers.

Stop in to our St. Charles, MO location today to get your electronic devices repaired by our award-winning service department!

EPC Named 2017 Employer of the Year in the Service Category

St. Charles, MO- EPC, Inc. is proud to announce that we have been recognized as the 2017 Employer of the Year in the Service Category for the city of St. Charles! Dan Fuller, CEO, accepted this award on EPC’s behalf during a luncheon on Thursday, May 4th, 2017, where the Greater St. Charles Chamber of Commerce presented the five St. Charles City Awards, as well as three Chamber of Commerce Awards. We take great pride in providing the best service to all of our customers and appreciate this great recognition from the city of St. Charles.

EPC, Inc. was founded more than 30 years ago and have prided themselves with supplying our customers with great service from the start. Whether you need assistance with data security, IT asset disposition, or servicing your home computer, our award-winning, experienced technicians are ready to assist you in any way possible.

Interested in learning more about our services?

New Recycling Facility in Wright City

St. Charles, MO- EPC, a national leader in recycling and proper handling and disposal of used IT and electronic equipment, has moved into a larger, state-of-art facility in Wright City, MO. The $5 million dollar facility is 104,000 square feet and replaces the existing 65,000 SF recycling operation in Earth City. EPC anticipates business volume to increase by 20% initially, with additional growth anticipated.

“The leadership in Wright City embraced our vision for the new recycling facility,” said Dan Fuller, President of EPC.  “They listened to our needs, and helped us find the right location that would meet our current requirements and allow for future growth. They were also instrumental in working with our employees to help them relocate into the area.”

EPC’s Wright City recycling facility features a $1.7 million magnetic optical sorter shredding machine which includes smart technology, automating the process of sorting and decommissioning computer equipment and eliminates the human risk associated with decommissioning. The sorter also has the capabilities to learn processes, and improve performance based on logging and avoiding previous mistakes. This capability, and this piece of equipment, positions EPC at the top level of technology recycling facilities in the country.

“Large corporations take the decommissioning of their IT equipment very seriously, and rightfully so,” said Fuller. “It’s our job to help ensure that this process is handled properly. That’s why it was important for us to build one of the most advanced facilities in the United States, with processes, technology and certifications to give our clients, especially data-sensitive organizations, the confidence to know that the job is being done properly.”

The new facility currently employs 70 people, with plans to grow by an additional 20 employees in the next 12 months. Banze Construction was the design-build contractor. The project was self funded through operations and its parent company CSI Leasing.

About EPC

EPC is an approved electronics recycler with the U.S. Environmental Protection Agency and the State of Missouri’s Department of Natural Resources (DNR). EPC is officially certified with the National Association for Information Destruction (NAID) and is a Ban Certified e-Steward. EPC is a wholly-owned subsidiary of CSI Leasing, Inc., which has operations throughout North, Central and South America, Europe and Asia. For more about EPC visit www.epcusa.com. Information about CSI is available at www.csileasing.com.

EPC Electronics Recycling Center

100 S. Stringtown Road
Wright City, MO 63390
636-410-0488
FAX: 314-344-0071
Receiving Hours 7am-3pm CT

An ISO 14001-certified facility
An e-Stewards-certified facility
NAID-certified facility

Health Records Lost in Data Breach

New years bring new opportunities but also new problems. Yesterday, a very large company in our area announced that they were on the hunt for 6 hard drives that were now missing. That probably not that big of a concern for you – or is it? If you were one of the more than 950,000 people whose personal information was on those hard drives, it suddenly becomes one of the largest problems of all-time for you.

While you may not have millions of dollars to steal, what you DO have that is likely to be stolen is your identity, which will inevitably be used to initiate fraudulent credit cards, online accounts of all kinds and more activity that will have lasting impact on you. How about the business perspective?

Are You Ready for YOUR Company to Be in the Headlines? Get Protected with EPC, Inc.This breach (with more details coming out as the hours go by) will end up costing this company millions of dollars on it’s own. Implementing credit reporting for almost a million people alone is a nightmare. Now let’s talk about the health care record monitoring that will also need to be implemented to ensure data integrity.

The price skyrockets even more.

While your company may not be as large, or as public as the one in question here, the question to ask yourself is this:

What if it was YOUR company in the spotlight?

Is YOUR company exposed? What is your company’s “Data Destruction” policy? Do you even have one? It’s time to implement a trusted, NAID-certified ITAD/Data Destruction solution now, and that solution starts with EPC, Inc. With more than 30 years in business, and 9 locations in North America, we stand ready to protect your data, your reputation and your company’s future.

What Is A COA?

WHAT IS A COA?

A COA, or “Certificate of Authenticity” is the sticker located on a computer system that has a 25-digit license key for the Windows Operating System, such as Windows XP or Vista. The COA verifies the validity of the operating system confirming that it is genuine. With the COA attached to the product, a legal copy of the operating system can be acquired from the original equipment manufacturer if the original restore media is lost (ie. Dell, HP, IBM, etc).

WHY DOES EPC LIST COA INFORMATION?

A lot of our wholesale buyers need this information. Many of our customers request that the COA information be placed in our ads so they can determine what machines to purchase according to the restore media they may have already or will be acquiring.

DOES THIS MEAN THAT NO OS IS INSTALLED?

Not Necessarily. Only about 50% of our computers being sold do not come with an OS installed. Please read the description thoroughly to determine what is and isn’t included with a particular item. If the computer advertised includes an operating system, there will be a NEW, Microsoft Authorized COA included with the sale (please see picture). The Buyer of a loaded system would then enter the 25 character alpha-numeric Product Key when setting up the computer for first use.

 

 

5 Reasons Why: Asset Recovery/ITAD Partner VS Surplus Auction

From Patrick Mann: ITAD Sales, EPC, Inc.

I’ve lived in Texas my whole life, and if there’s one thing that’s even BIGGER than Texas, it’s the auction industry. When they start doing reality TV programs about things – well -it’s huge. What’s missing though, especially when it comes to business, your data, and the gear you’re trying to find a purpose for (especially when your company is done with it), is some common sense that should be the overriding factor when your company’s reputation and future business influence are concerned.

Recently I consulted a customer on the value of doing business with a company like EPC, and explained the differences and benefits between having an Trusted ITAD/Asset Recovery Partner like EPC, and sending your gear off to the quick-buck auction block. We really are a partner with you throughout the process, we help any way we can using our nation-wide reach.

 True Secure Data Destruction: Sending off your systems, full of sensitive customer or company information to an open bidder during an auction, is more than a nightmare scenario waiting to happen, it is against the law. EPC, Inc. on the other hand is 1.) a certified NAID service provider & BAN e-Steward ready to receive, audit, and completely and securely destroy your data via hard drive wipe or shred

— Proper Disposal of End-of-Life Equipment: Having a trail for future reference (either for inventory or audit purposes) is next to impossible when you consider auctions. With EPC, Inc. an entire, detailed history of each and every asset is provided to help you when the auditors come calling, wondering where system x3497G has gotten to.

 Reduces the Maintenance for Your Company’s IT Staff: Let’s say you’re going to be prudent and remove the information from your systems before you send your units off to auction. That’s a LOT of physical move time, time to destroy data, time to verify what’s in which machine and potential theft of assets in-house. EPC, Inc. provides you with all of these services and more as a matter of course when having them included in our ITAD Asset Recovery Services. Any CPA will love that you have functional, detailed reports that make reviewing what your PC has (and doesn’t have) a dream.

 Targeted Markets Make Moving Your Cleared Gear Easy: At an auction, your information is available, and in the wind the instant the auction is over. With EPC, Inc. after the drive data is security destroyed (via wipe or shred), our retail and wholesale customer base is made up of a very wide variety of targeted markets, making the ability to move your equipment that much easier. The more potential buyers there are, the faster the chance to take advantage of current industry values for your gear happens. In the end, that means that whatever you make back helps to reduce the cost of acquiring EPC’s peace of mind for you and your company or organization.

 Paying the House: When it’s all said and done at an auction of any kind, you’re going to end up paying the auctioneer, the house they work in and more their part of the overall transaction which means that you lose even more value/profit when it comes to selling off your equipment. EPC, Inc. actually helps to ensure that each piece – can be moved for a higher revenue return. Who doesn’t want more money for their product?

These are just some of the things to remember when it comes to making sure that you’re benefiting from a true, valued-added relationship when considering the values of having “An Asset Recovery/ITAD Partner VS. Surplus Auction.”

Do you have one that we missed? We’re always interested in hearing from you!

EPC Celebrates MO Sales Tax Holiday by Opening Warehouse to the Public

In an effort to help parents with the costs of sending their students back to school, Missouri has established this weekend as a Sales Tax Holiday. From 12:01 a.m. on Friday August 7th to midnight on Sunday the 9th, certain back to school items are deemed tax exempt.

Included in these tax exempt back to school items are personal computers and computer peripherals. To enhance this tax holiday, EPC is opening our warehouse to the public for a huge sale. All items will be at least 15% off of our already low prices in addition to the discount from the exempted tax.

On Saturday, August 8th, from 8am to 2pm only, customers can browse through the thousands of laptops, desktops, servers, printers and every other computer-realted hardware and peripherals that can be found in our warehouse – a space that is about the size of two football fields.

For more information about the Missouri Sales Tax Holiday stipulations, you can check out the Department of Revenue’s website.

EPC is Employer of the Year – Energy Efficiency

At a recent St. Charles Chamber of Commerce luncheon, EPC was awarded the 2009 Employer of the Year in the newly created Energy Efficient category. This award was mainly focused on our environmental commitment and their efforts to reduce energy consumption.
Presenting the award was St. Charles Mayor, Patty York who said in announcing the award, “EPC’s commitment to a clean environment by recycling paper, plastic and computer equipment, refurbishing components and avoiding landfills is excellent.” York added that EPC’s “involvement of your employees in state and national recycling organizations is commendable.”
In addition to the award, EPC was presented with 6 framed proclamations from the St. Charles City and County, the Missouri House and Senate, as well as the US House of Representatives.
President Dan Fuller accepted the award and commented on EPC’s 200+ employees, “While I had the pleasure of receiving the accolades for the award, this is much more about all of you and your commitment to EPC. Without a dedicated, hard working commitment by you none of these awards would be possible.”

Saying Goodbye to an Old (36″) Friend…

I can remember the first time I saw a “large screen TV.”

It was a 36”, gigantic Magnavox CRT (Cathode Ray Tube) television that was in the Electronics department at my local Walmart and had our family name written all over it.  As our first wedding anniversary eased into our crosshairs, along with my wife’s Walmart-based discount, we eventually pulled the trigger on our new, electronically-inclined family member and brought it home – heaved it home was probably more apt.  Going from a 20 inch television to an epic 36” motherload of black plastic and huge CRT tube was literally vision-changing in our house.  Everything was more crisp.  Colors POPPED out from our newly-cornered visual companion. Closed captions were like miniature billboards and life was good as we welcomed our tandem anniversary present and newfound family member home.

That was 1996.

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